Logistics Solutions
Logistics
Freight Forwarding, including all the elements surrounding it (including value adding services, Logistics and Supply Chain Management), has always been my passion and I am working in this industry since 1998.
Freight Forwarding, Logistics and Supply Chain Management are part of my life blood as well as to market those supporting customers (people) to grow their business and optimize their supply chain networks.
Everybody has potential
One of the things I have learnt when it comes to attracting new business: size of a customer’s business at any time does is not most important.
Any customer’s business has the potential to grow bigger (in size, volume or even product offering) and to become a corporate key account.
Creating value for the customer
Many companies focus on developing products and services just for the purpose of developing something new.
Often the products and services are not made to support the customers but the own business: sales people then are tasked to sell those to the customers: it is kind of pressing a customer in a form (like in baking).
What is is most important in business: creating value for the customer.
Tailored Solutions
One of the best example for tailored solutions is when you see a doctor for the first time. He will ask you many questions or even has a questionnaire for your to fill in.
The only way we can understand our customer’s businesses is by asking questions or fill in a questionnaire.
Only when we have an in-depth understanding or our customer’s business, products, suppliers, customers, supply chain network, etc., we are able to make diagnosis and offer tailor-made best-in-class solutions.